Ebay.in — Faulty hardware on ebay without refund when raised a claim

Address:	560072
Website:	www.ebay.in

I bought a JBL GO Speakers on Ebay.in with a seller ID:justbuy_2014. I received the hardware as a faulty one and When raised a claim for a replacement the ebay support directly closed my Claim asking me to go in search of JBL service center to fix the issue. CLAIM ID:1548780. When reached out to the service center which is far off from where i live i finally found the seller nor Ebay is an authorized JBL seller, Hence the warranty of the product is invalid as per the Manager of Sahilinternational(Ashok) who are the dealers of JBL speakers. Now i get back to ebay on this and its been over a month i bought this product(19-DEC-2015) Till today there is no response nor a refund of my money which i had requested in between as i do not trust the products nor the ebay anymore. They sell all fake products and the ebay guarantee is a good game plan where you never get what you have promised for. There is no 100% guarantee/Refund as they claim on the site, they asked me to resolve this issue with the seller (who never responds to calls/mail) How will i get my money back?