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EBay is helping to resolve it.
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No reply from EBay so far...No support from Cosumer complaint handling team . Its really pathetic experience.
Dear Kunal(kunal.das1982),
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com
Thanks & Regards,
Team Ebay
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com
Thanks & Regards,
Team Ebay
Still no update from ebay.
Hi Kunal,
Thank you for sharing your concern with us.
As per eBay policies, the seller is intimated to ship the item within 3 working days and he has to enter the shipping details in his PaisaPay. After 3 days of shipping, the delivery timelines of 7 working days is applicable for the item to be delivered to you.
As per our records, your product was shipped on 23-May-2016 through DTDC . The tracking information shows that the item is in transit.
So we would request you to keep patience to the delivery timeline of 7 days from the date of shipment are over.
However, if you have still not received the item we would request you to file an ' Item was not received ' claim under eBay guarantee via 'eBay resolution Center'.
It takes a maximum of 20 days to resolve a case, but your claim adjuster will keep you updated regarding the same.
For any further assistance on the same, you may contact us on our toll-free no - [protected], or via chat / email.
Regards,
Team eBay
Thank you for sharing your concern with us.
As per eBay policies, the seller is intimated to ship the item within 3 working days and he has to enter the shipping details in his PaisaPay. After 3 days of shipping, the delivery timelines of 7 working days is applicable for the item to be delivered to you.
As per our records, your product was shipped on 23-May-2016 through DTDC . The tracking information shows that the item is in transit.
So we would request you to keep patience to the delivery timeline of 7 days from the date of shipment are over.
However, if you have still not received the item we would request you to file an ' Item was not received ' claim under eBay guarantee via 'eBay resolution Center'.
It takes a maximum of 20 days to resolve a case, but your claim adjuster will keep you updated regarding the same.
For any further assistance on the same, you may contact us on our toll-free no - [protected], or via chat / email.
Regards,
Team eBay
Hi Team,
No response from ebay team. The maximum delivery date i.e 01-JUN-2016 is also passed . No update on the refund process. Very very bad experience . Tried to call customer care @ [protected] multiple time for around 2 hrs but nobody picked up the call and no reply through email.
With Regards
Kunal Das
[protected]
No response from ebay team. The maximum delivery date i.e 01-JUN-2016 is also passed . No update on the refund process. Very very bad experience . Tried to call customer care @ [protected] multiple time for around 2 hrs but nobody picked up the call and no reply through email.
With Regards
Kunal Das
[protected]
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