[Resolved]  Ebay.in — No refund since a month

Address:	Mumbai City, Maharashtra
Website:	Www.ebay.in

I had purchased a LG G3 smartphone listed as a new item. But I received a used item. I contacted the seller and The seller said that I may raise a claim for refund. I raised a claim with claim number 2323449. The product was picked up by eBay's associated courier service and was sent to eBay's provided address of seller. But it has not been delivered as the courier shows sellers address unlocatable.

The item has left weeks ago and is not in the buyers possession. The only outstanding issue is of delivery which is an issue between eBay and the seller. I see no reason for withholding the buyers money for it. This is just an attempt to withhold money from the buyer by eBay. EBay benefits by withholding money of the buyer by earning interest on the consumer money it has kept in its bank account for months. This practice is illegal and anticonsumer.

I demand my money from eBay as soon as possible or I may have to think of alternative means to get my money back.