[Resolved] Ebay.in — Ordered item not delivered even after 75 days

NiharPanigrahy

Address:

Khordha, Odisha, 751003

I purchased an item from eBAY (Item number[protected], PaisaPay ID – [protected]) on 29-Oct-2016 and the delivery date was mentioned as 23/12/2016. But today is 14-Jan-2017 (22 days since the delivery date) and I am still waiting for the delivery.
eBay says, thay are responsible for 30 days only, but in this case the seller itself gives 2 months time to delivery then how come 30 days of eBay gurante can be valid here.
I have contacted the seller (Kraftndecor - Nimesh Surana) but other than falls promises he doesn't do anything.

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Feb 16, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2017

eBay.in Customer Care's response Dear NiharPanigrahy,

We are sorry to hear that you've been having this experience. We don't have access to your account via Social Media. Please reach out our concerned team here: http://ocsnext.ebay.in/ocs/home.

Regards,
Team eBay