[Resolved] Ebay.in — Product purchased but not received nor Refunded

Rkcons101

Address:

Ghaziabad, Uttar Pradesh

Hi Sir, I did not expect this kind of careless attitude from such a repopulated site like EBay. I Purchased 2 Item in last month on 12th July'15.But I received only one Item. Since last one month ebay people literally harassed me. Several call made and send mails. But still I did not get my refund. I have recorded every conversation from customer service executive. If you listen carefully you would understand how much frustration they given to me. Sir, I just want to ask Is this really a good customer service ? Customer support is made for helping people not to harass. But what they given me anybody could lose his Temper, I think this should be stop. Otherwise customers lose the faith in online shopping. Please do needful.

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Oct 24, 2018

Complaint marked as Resolved

resolved

eBay.in customer support has been notified about the posted complaint.

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Comments

Rkcons101

Rajeev kaushik <[protected]@gmail.com>
Aug 14 (6 days ago)

to ebay, ebay
Any update on this.? When would i get my refund?

[protected] Forwarded message[protected]
From: "Rajeev kaushik" <[protected]@gmail.com>
Date: Aug 14, 2015 10:32 AM
Subject: Fwd: Paisapay Id : [protected] SR# 1-[protected]
To: <[protected]@ebay.com>
Cc:

Hey

When would i get my refund? Do you have any work around which you have already breached?

[protected] Forwarded message[protected]
From: "Rajeev kaushik" <[protected]@gmail.com>
Date: Aug 12, 2015 8:20 PM
Subject: Fwd: Paisapay Id : [protected] SR# 1-[protected]
To: <[protected]@ebay.com>
Cc:

Thanks & regards,
Rajeev Kaushik
[protected]

[protected] Forwarded message[protected]
From: Rajeev kaushik <[protected]@gmail.com>
Date: Tue, Aug 11, 2015 at 8:46 PM
Subject: Re: Paisapay Id : [protected] SR# 1-[protected]
To: [protected]@ebay.com

Hello Jyoti

When would I get my my refund ?

Thanks & regards,
Rajeev Kaushik
[protected]

On Thu, Aug 6, 2015 at 8:21 PM, <[protected]@ebay.com> wrote:
eBay eBay sent this message to Kaushik, Rajeev (kaushikrajiv).
Your registered name is included to show this message came from eBay. Learn more about how to tell if an email is really from eBay.

Paisapay Id : [protected] SR# 1-[protected]

Dear Rajeev,
This is with regards to the Escalation Id : 038206, raised by your Buyer (details below):
PaisaPay ID : [protected]
Buyer ID : niksnbins_shoppe
Item Name : Set of Piping/Icing Bag with 5 Icing Nozzles For Decorating Cake (Washable bag)
Reason of claim : Item not received.
As per our telephonic conversation on your registered mobile no. [protected] On[protected] at 08:05 pm.
We are pleased to inform you that we are providing eBay coupon of Rs.302 as Goodwill gesture.
It will be sent to your registered email address and you can expect to receive it within 5 business days and the same is valid for 3 months.
Note: Sundays and Public Holidays are excluded from working days.
Thank you for shopping with eBay.
Regards,
Jyoti K.
ebay Escalation Team
[THREAD ID:1-NVKQ895]

-----Original Message-----
Sent: 8/5/2015 12:07:52 PM
Subject: Inbound Call From Caller ([protected])