[Resolved] Ebay.in — Product was not as described (Defected)

anil rakholiya

from Surat, Gujarat

Address:	Surat, Gujarat, 395006
Website:	www.ebay.in

Hello, i had purchased iphone from ebay on 15th august 2016 & recived on 20th august, it was defected by 1) bettry problem 2) speaker problem 3) camera problem... I was already told him for that reason & also do the text msg for that problem still he was not giving me proper reply. Phn was also getting hanged i was send the vedio link of proof, plz check it out,,, & plz help me out to refund the money.

Ebay claim id: 2265209
Paisapay id: [protected]
Item number:[protected]

Vedio link = https://www.youtube.com/watch?v=3vlMiUkFNbw&feature=em-upload_owner
Regrads,
Anil rakholiya [protected], [protected]

+1 photos

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Oct 24, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

eBay.in Customer Care's response Dear anil rakholiya,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Sep 21, 2016

Updated by anil rakholiya still in progress, i want to ask you why required all document from my side in spit of cheating was done by the seller, its your responsibility to pick up the product & courier to seller not my . as per recommendation i was also courier the product to seller then you required courier receipt that was i sent & then your seller telling you he wasn't received the product when he was got the product it was confirm by DRS copy that was also i send to ebay.in .plz be a human & return the money ...

Verified Support

Sep 23, 2016

eBay.in Customer Care's response Dear anil rakholiya,

We have already escalated your concern to our team and are working on it. Kindly allow us some time in order to assist you further.

Thanks & Regards,
Team Ebay.