[Resolved]  Ebay.in — Re-closed the claim without my consent and solution

Address:

New Delhi, Delhi

Hi Team, Item was not delivered to me, it was sent back to seller via courier agent. I have updated the claim with details i have with me. I am sharing the tracking no with you as well. Courier : DTDC Tracking No.: M09547739 As you can see in the tracking status, the item was shipped by the seller on Booking Date Tuesday, August, 05, 2014. And same was not delivered to me in Noida, instead it was sent back to seller from noida courier office. Same i had communicated to seller as over the phone. I got call from ebay CS and they asked me to provide the tracking details which seller shared with me. They tracked the item and found the item has reached Noida. Then they closed claim stating "Item has been delivered to buyer and closing the claim with my consent ". I have already mentioned multiple times that item was never delivered to me. then how can i provide proof to the ebay that i have shipped the item back. Why ebay is asking me to reship the item which i have never received.