[Resolved] Ebay.in — Received faulty iphone mobile

harshagujar

Address:	411015
Website:	www.ebay.in

I received iphone 5s and it worked for 1month. After 1 month 5 days its rebooting automatically. I called up the customer care team and they asked to contact the reseller as they cannot do anything because its more than a month. I tried calling the reseller on [protected] - sushmita shah but there was no response. I called ebay again and informed them that the reseller is not responding, they said they will try from there end and will get back to me. After 2 weeks when there was no response, i called them and they said that there is nothing that they can do for me, no refund, no repair... Nothing.
I have spoken with the supervisors nidhi and aakash but they were rude and were of no help. They asked me to contact the grievance team but again of no help. I want my refund to be done.
Please help me and take some action against ebay.in so that others poor people like me can be saved.
My complaint number for ebay is 1-[protected]

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Oct 3, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

eBay.in Customer Care's response Dear harshagujar,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay