[Resolved] Ebay.in — Reshipment amount not paid from past 3 months on my order

Suman vankadari

from Bengaluru, Karnataka

Address:	560103
Website:	www.ebay.in

Hi all,

I have purchased one item in ebay on june 2016 for the cost of 1800 inr. I have received a different item so i have returned the item with my own money and ebay said that they will provide the reshipment amount in the form of dd. But till now (22/08/2016) i have not received the amount,. Every week i am calling to ebay customer care and receiving the response like it will be processed in 5 working days. 3 months already passed like this, still there is a same response i am getting from ebay customer care. I am really fed up with this kind of answers from customer care and i have more than 10 complaint numbers with me for the same issue.

They will say we have escalated the issue to higher level so they will process the refund in 5 working days. But there is no progress from past 3 months. Today also i sopke to ebay customer care and received the same answer. Please do not buy any products from ebay and don't watse your time like me. Can anyone tell me how to resolve this issue?

Regards,

Suman

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Sep 24, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

eBay.in Customer Care's response Dear Suman vankadari,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay