[Resolved]  Ebay.in — STORY OF A BUYER'S HORRIBLE EXPERIENCE WITH EBAY.

Address:

Kolkata, West Bengal

Ebay shopping is a real waste of money and time. These people do not verify the sellers authenticity. They support there sellers and buyers are just there for fooling. I had bought a projection alarm clock from ebay(order no. [protected]). I had bought the product for Rs 663. I thought that the projection light was the usp of the product. When i got the product i saw that the projection light switches on on a hourly basis and that too for 2-5sec. With this kind of projection light it was like any other alarm clock which i could have bought for 100-150Rs. In the ad description given by the seller he has very smartly hidden the detail that the projection light remains on only for 2-5sec and the timing can not be increased. I contacted the seller and very smartly he told that the item is as per described. He did not mention that it was partial description(seller-ubergadgets). The seller very well knew that ebay is going to support him so he did not reply further. I raised the so called ebay claim(968669) on 19th April stating that i am not satisfied with the product. On 20th April i got a call from ebay that my claim was rejected. They supported the fraud seller(ubergadgets). I thought let me move stepwise, so i called ebay and tried to speak to a supervisor(that is there next step) The guy on the other side Mr. Pushkar singh did not let me talk to the supervisor. He told that supervisor will do the same thing. Moving step further i will have to contact The greviance officer. Let me see what happens. Guys buying in FLIPKART instead of ebay is as smooth as hot knife on butter. They have very simple refund policy. You have to mention that you are not satisfied with the product and without further question and answer round (like ebay) they give back your money. Ebay is only for sellers. They are there to support them unlike there counterpart who support buyers. EBAY IS A SHOCK FOR BUYER. A HEAVEN FOR FRAUDLENT SELLERS. DO NOT GO BY THERE EBAY GURANTEE CLAIM POLICY. ITS JUST FOR A QUESTION ANSWER ROUND TO SHOW YOU THAT THEY ARE ON YOUR SIDE WHEN ACTUALLY THEY ARE ON THE SELLERS(FRAUDELENT) SIDE. Flipkart rocks with there easy return policies. DO NOT BUY THROUGH EBAY IF YOU DON'T WANT TO GET FOOLED. Few points that ebay india fools customer---- 1) There feedback form allows only 84 character if you give a negative feedback. You people can well understand that nothing can be explained in 84 characters. If you see review form in Flipkart, amazon, snapdeal etc. there is no such restriction because they want the clear picture of the seller to be seen by everybody(which ebay tries to hide). 2) There comment coloumn in facebook is disabled, i.e. you can see any comment on the timeline page. They want to hide there face.