Ebay.in — The product has not been dispatched yet even after 4 days of my order but mentioned as fast delivery

Address:Shimoga, Karnataka, 577201
Website:ebay.in

Dear sir/madam,

Is that no law exist against this kind of website's?
They accept payments even if they do not have the item in stock, after contacting customer support they ask us call to seller, i contacted the seller also but he says the item is not in stock i will cancel your order give me your paisa pay id he says. The fun part is they need 12-15 days to refund our money before that they take 21 days to process the refund procedure. If they do not have the item in stock why the hell they take payment from us and keep it for so many days nearly 20 working days? If they keep our money for so many days in bank they earn interest and churn this money into short term investments and earn money from it. This is not about my only concern they do with almost all customers they mention the product is original and sell fake items which do not worth even 50% of mentioned rates.

If they do like this with customers in emergency cases who is the responsibility for any loss of life or any kind of loss.

Other websites like snapdeal and flipkart they refund in hours if we dont like the products. And the fun part is with ebay.In is they do not have reverse pickup option that to we need to send them and pay by our pocket.

Please take action against them and verify there transaction history.


Order details

Paisapay id : [protected]

100 %original battery htc desire 816 / 816g b0p9c100 2600mahfast shipping+good battery backup+buy genuine
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eBay.in customer support has been notified about the posted complaint.
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Comments

Dear Purshotham Gve,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay.

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