Ebay.in — Useless product send and they don't want to replace return or refund

Address:400078
Website:E commerse shoping

I bought a product (LAKME EYECONIC + LOREAL + MAYBELLINE COLOSSAL BEST KAJAL COMBO) at 28/12/15... which final cost is 180rs ...they product delivered me at 01/01/2016 12:05 ... after delivery when i open they product and trying to use on my eye . They are no produce any type of black kajal, its useless product. I tried all there product . All are same useless. after this i submit a complaint in ebay.in then after 2 days customber care called me and he said me your product is not cover throught ebay gurranty because it is cosmetic product ... all detail are in picture which is uploaded by me ... thanx in advance ... email [protected]@gmail.com mob no-[protected]
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Jan 11, 2016
Updated by sneh9471
I bought a product (LAKME EYECONIC + LOREAL + MAYBELLINE COLOSSAL BEST KAJAL COMBO) at 28/12/15... which final cost is 180rs ...they product delivered me at 01/01/2016 12:05 ... after delivery when i open they product and trying to use on my eye . They are no produce any type of black kajal, its useless product. I tried all there product . All are same useless. after this i submit a complaint in ebay.in then after 2 days customber care called me and he said me your product is not cover throught ebay gurranty because it is cosmetic product ... all detail are in picture which is uploaded by me ... thanx in advance ... email id-I bought a product (LAKME EYECONIC + LOREAL + MAYBELLINE COLOSSAL BEST KAJAL COMBO) at 28/12/15... which final cost is 180rs ...they product delivered me at 01/01/2016 12:05 ... after delivery when i open they product and trying to use on my eye . They are no produce any type of black kajal, its useless product. I tried all there product . All are same useless. after this i submit a complaint in ebay.in then after 2 days customber care called me and he said me your product is not cover throught ebay gurranty because it is cosmetic product ... all detail are in picture which is uploaded by me ... thanx in advance ... email [protected]@gmail.com

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Dear sneh9471,

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

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