[Resolved] eBay India — Ebay guarantee team

drbram

from Delhi, Delhi

Address:	Mumbai City, Maharashtra
Website:	ebay.in

This is with regard to my Ebay Claim ID-2750999 in which I requested to ask seller to courier lift the item instead of putting me as buyer to trouble for repacking the defective item, going to courier for shipment for the fault of seller.The claim team person MR PRIYANK PATELpoint black denied to help or hear me.I told if my current PIN is not serviceable by you courier partner DELHIVERY, I am giving another address serviceable for pick up but MR PRIYANK started accusing me by saying "you posses 150 fake illegal EBAY account"I point black surprisedabout his audacity to blame me due to the fact that I am a genuine Ebay Buyer since 2004 having 100% positive feedback.When I urged to tell me few fake accounts, he kept me for hold about 15 minutes & disconnects telephone.

The Ebay now a days is never customer friendly.

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May 11, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

eBay.in Customer Care's response Dear drbram,

We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

Regards,
Team eBay

Mar 20, 2017

Updated by drbram I desire yoy know me as I am a customer for more than 17 years.you resolve through this forum.