eBay India — item is not deliver amount 5768

Address:

Raigad, Maharashtra

I have purchased a mobile through your ebay online serives on 4th oct-2014. But till now i have not it. various time i have complain to your customer services through mail as well as phone. but they did not give any responces to me. it now a headech for me for purchase a mobile through your ebay services. my Paisa Pay ID [protected]. I have given mail to your customer services for sending my material as soon as possible. I have called so many time to your online services but they put my call on hold by hour an hour. but ultimately my problem is not resolved till now. Pl tell me what I do now? my case no is 1-[protected]