I'd tried to buy product from eBay India website on 30th of june and after the payment option is completed succefully googlechrome browser got close unexpectedly and when i reopened googlechrome and visited eBay India site I found no item in my purchased items list, for which i'd payed already through internet banking and i waited for the whole day and tried checked next day still the same status, since i need the item and i believed ebay policy that i'll not loose my money i reordered the same item from the very same buyer, I raised the claim to ebay then and waited for a positive reply, I GOT A REALLY PATHETIC reply from eBAY asking to resolve with the dealer directly is it all about eBay India policy of complete protection for customers money.
I want justice.Now I tried to contact them through their facebook page and after listening to my complaints they ask me following details
Dear Deepak, Request you to please share your transaction details here with us in this format:
User id :
Bank name:
Transaction date and amount:
Transaction Reference id:
Mode Of Payment:
kindly revert within 48 hrs.
I replied
eBay member id:Malaydeepa
Bank name :sbi
Transaction date and details in attachment
Mode of payment: Net banking
and send the attachments
but after my reply they are copy pasting their message continously
I want protection for my money and justice.
As am abroad(Saudi Arabia) please help me.
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