eBay India — not deliver the product

My order number on ebay.com i Order Placn :[protected]:40 Its Been 23 Days.Even Then There Is No Action on Refund Or Any Mails From e bay.com . I Have contacted ebay customer support several time .Every time they are telling " we are working on it ".But on ebay sites its says estimated delivery date 30 October (First it was 15, then 18, 24 ).They are not updating it with courier site details as courier site says its return back to snapdeal.com.And they are not taking any action on my refund even after receiving the item on snapdeal. Following Are My Requesting Numbers #10509561 # 10518114 #10571733 #10571747 etc . . . I have called 6 times and mailed several times Even Then There Is No Serious Action From e bay.com . My Request Please update ebay order status. Please refund the amount