Address: | Pathankot, Punjab, 145001 | Website: | www.ebay.in |
Sir/ madam
i had order one smart watch on 05 feb 16 on ebay at amount rs 5757, firstly they shipped their product very late almost 10 days later from my ordered date, then after one month there currier partner fail to deliver me that product and its get r.T.O to seller address on 29 feb 16. On 01 march 16 i raised claim for refund then ebay claim department turned down my claim, without contacting me without any reasonable justification, then i raised the claim again (clam no 1685557 on 05 mar 16), then ebay, turned down it again without informing me and without any justification, then i raised it again (clam no 23328732 on 10 mar 16). After so many days i did not geting my refund, and i daily i make a call to ebay on their toll free n[protected] and daily i get same words with same promises " sir today ebay claim department will call u and ur claim will be processed soon".I am not getting, what confusion does ebay have, once the product is delivered back to seller then why they are not returning my money. .
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