[Resolved] eBay India — Seller not shipped item and ebay not refunding

kiran katakam

Address:	Guntur, Andhra Pradesh, 522004
Website:	ebay.in

I purchased moto g4 plus mobile from ebay india on 30th july 2016. The seller didn't ship the phone. After the prescribed time i contacted ebay to refund my money. They told to wait for 48 hrs, but no response from them. There after i called customer care about 10 times, every time they are telling to wait for 48 hrs. So far many 48 hrs passed but no one responded from ebay. I tried to contact ebay grievance officer by phone but the number is not working it disconnects automatically. I mailed ebay grievance officer twice but no response so far. Please take action about these cheaters who stole my money.

Details of transaction: paisapay id: [protected]
item id:[protected]
date : 30 july 2016

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May 17, 2017

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2016

eBay.in Customer Care's response Dear Kiran katakam,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Sep 08, 2016

Updated by kiran katakam No response even after a month of frequent calling to call centre. EBay is full of cheaters

Sep 08, 2016

Updated by kiran katakam EBay people are cheaters and they never refund