[Resolved]  eBay — Order not received from ebay

i ordered a watch on ebay. while booking expected date of delivery was coming as 03june, however after booking the order it changed to 11th june. i had to try hard to contact ebay team as there is a long wait of 1 hr on their toll free number, same is on chat. my order reached blue dart office on 4th june. i ordered it to gift someone special. as i had to have that watch on 4th june so i visisted blue dart office scetor 11 panchkula on 4th june to collect my order. i opened the order at blue dart office and i found the fossil watch box empty. i called up ebacy and thay said the will investigate it and they will refund me amount. after two days i received a call from ebay stating that they are working on this. after that i never received any call from ebay. yesterday, i contacted ebay through chat after wait of 1 hour, their representattive told me that they would get back to us within 48 hours and she ended my chat abruptly without giving me resolution. i e-mailed ebay and there is no response till now.


it is harrasment for me as i oredered the watch by checking date of delivery. however my order was not delivered to me. i had to gift it to some. it wassuch an embararrasment for me. moreover i paid through credit card emi. my statement will be generated after few days and i'm charged intereret on that. so i will have to pay that as well

i want my amount back with interest amount and that too before my statement gets generated


Claim ID: 522910
PaisaPay ID: [protected]
Item number: [protected]

Dear SupDhillon, We have taken a note of your details and will get back to you with a resolution at the earliest.

Dear SupDhillon, Thank you for sharing your concern with us. We are checking with the team regarding this issue. Kindly allow us some time, will update you soon on the same.

Dear SupDhillon, We would like to inform you that we have approved and processed your refund on 16 June 2014. Please note that it takes at least 6 - 8 working days for the amount to reflect in your account.

For any further assistance on the same you may contact our toll free no - [protected] or via Chat/Email. Thank you.

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