eBay — Order placed for keyboard and screen guard but not delivered

sickularstate

from Idukki, Kerala

Address:	Bangalore, Karnataka
Website:	www.ebay.com

I placed an order for 2 pieces of keyboard cover and screen guard cover priced at 150 rupees, total.I gave them my full mailing address and mobile number but they did not deliver the product.Not only that upon asking they directed me to their website and asked me to find the solution for my answers.Why do they collect our address, mob number and email and then back track upon the order?Some of their offers have a web site mentioned which does not exist on the net.We are taken for a ride.

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear Customer(sickularstate),

Thanks for reaching out to us. Kindly share your Paisa pay id or Claim id at ebayindia.[protected]@gmail.com so that our team can assist with your concern.

Regards,
Team Ebay

sickularstate

from Idukki, Kerala

i was supposed to pay in cash upon delivery of the goods.What paisa id do u want to know?The browsing charge and the time that I lost in finding the necesssary goods on your site?