[Resolved] Ebay.in — Faulty iphone delivered twice

shikhar35464

from Bengaluru, Karnataka

Address:	Jaipur, Rajasthan, 302018
Website:	www.ebay.in

I had bought an iphone 5s mobile with one year replacement guarrentee from ebay. whem the product came it was faulty and within a month its wifi n bluetooth stopped working. I sent it for replacement and after a month they send another mobile..this mobile also stopped working after 20 days and after 1 month of sending it back i am still waiting for the replacement.

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Nov 5, 2016

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Oct 04, 2016

Updated by shikhar35464 more than 20 days have passed n we re still waiting for a responce by the seller.

Verified Support

Oct 04, 2016

eBay.in Customer Care's response Dear Customer(shikhar35464),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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Comments

shikhar35464

from Bengaluru, Karnataka

No solution of my complaint till date...i have sent around 10 emails to ebay still i recieved a msg saying they are closing my case...this is outrageous...my phone has been confiscated by the seller...n despite warrenty ebay is not entertaining my requests...i have no option left but to go to consumer court now...