[Resolved] Ebay.in — Phone # [protected] (Receiving seller messages)

Suyash007

from Gurgaon, Haryana

Address:	New Delhi, Delhi, 110001
Website:	www.ebay.in/?aff_source=Google_cpc&site=Brand_New_RLSA_Exact

Dear eBay Team,

This is bring in your kind notice that i have not registered my number either in your buyer or seller group.

And, I have not even bought anything from eBay till date, called many times @ eBay customer care they just disconnect my call or keep on transferring.

I get around 150-200 SMS from eBay every day regarding some seller & paisapay ID.

Have sent many emails @ Ebaysupport Team, [protected]@ebay.com email ID no response from them (Sent one today as well)

Have sent them screenshot of kinda messages i am getting.

Please get my number removed from you SMS list, i do not want any more SMS from eBay its very frustrating.

Everyday every night my phone keeps on beeping & WOW its eBay again.

I don't want to escalate this no more so please get this resolved right now & here ASAP.

Waiting for your kind reply.

Regard's
Suyash Minocha

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May 11, 2018

Complaint marked as Resolved

Nothing has been resolved

eBay.in customer support has been notified about the posted complaint.

Sep 14, 2016

Updated by Suyash007 No One has contacted me either on phone or over email and i am following up with ebay team from last few weeks now.

Sep 15, 2016

Updated by Suyash007 No One has contacted me either on phone or over email and i am following up with eBay team from last few weeks now sent an email yesterday and today as well & the issue still persist and no one responded yet.
Your Customer care department is a disaster they keep on transferring me & in the end Ebay team asked me to send an email when I said already doing that, Ebay team said that is the only way & when i Ask Ebay Rep. to register my complaint or transfer me to the manager on duty they just hung up call on me.

Please i beg you guys stop harassing me with Ebay messages about your paisepay ID transactions.

Verified Support

Sep 16, 2016

eBay.in Customer Care's response Dear Suyash007,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

Sep 16, 2016

Updated by Suyash007 Dear Ebay Team,

Thank you for your kind response & but sadly i am getting this kind of email and responses every day from ebay team from almost last one month every day on my concern/complaint raised with your team from my email address [protected]@gmail.com, i will copy the said email address "ebayindia.[protected]@gmail.com" in that chain email, but seriously very bad customer service experience from eBay, i have never shopped online because of this i dont want to face this kind of experience where in am wasting my time calling, messaging or emailing people. but trust me this kind of experience have actually made me more adamant that yeah i was rite.

I was rate you guys 1/5 trust me guys you dont know how does it feels getting messages about something which you are not part of & even if you add that number to black list that does not work it comes again with different name or number from ebay.

Every day its more then 100 message in received in my inbox and i delete.

Please stop writing automated message and start being realistic please i want a human to solve my problem using machine & i dont want a machine to reply me please i request you guys.

Sep 20, 2016

Updated by Suyash007 No One has contacted me either on phone or over email and i am following up with ebay team from long time now & issue still persist, can some one please help me ???

This is really frustrating, ho can company like ebay can actually ignore this & show a very poor level of customer support.

Sep 22, 2016

Updated by Suyash007 NO CALLS NO MAIL NO REPLY, FAKE COMMITMENTS ...

Verified Support

Sep 23, 2016

eBay.in Customer Care's response Dear Suyash007,

We have already escalated your concern to our team and are working on it. Kindly allow us some time in order to assist you further.

Thanks & Regards,
Team Ebay

Sep 23, 2016

Updated by Suyash007 Dear Ebay Team,

Do we have an TAT on this please??

Or let me ask you this way... can i have a TAT on this Please.

What is your SLA on any complaints you recvd. I am frustrated with your automatic and robotic replies ??

Sep 26, 2016

Updated by Suyash007 No resolution yet ?/`

Sep 27, 2016

Updated by Suyash007 Can some one please show some courtesy to get this issue resolved.

Please ...

Sep 29, 2016

Updated by Suyash007 Still no response from ebay & where is my resolution, the issue still persists?

Oct 05, 2016

Updated by Suyash007 No resolution Yet, Ebay Sucks !!

Oct 12, 2016

Updated by Suyash007 No resolution Yet, Ebay Sucks !!
Still no response from ebay & where is my resolution, the issue still persists?
Can some one please show some courtesy to get this issue resolved.