[Resolved]  Ebay.in — received different product

Address:

Vadodara, Gujarat

Sir I order for a rechargeable nova hair trimmer, but receive nova hair dryer which I not order. I raise claim for the same and customer care told me that they call me in next five working days. They not contact me and on forth day they close my claim, I inquire about why my claim is rejected, customer care told me that your phone is not reachable so we close your claim. I don't understand logic that they not even try for once to assist customer. Different product I receive is not my fault. I try many times to contact reseller but he is not pickup my phone. now I am struggling with ebay for such fraud. I am very much disappoint from EBAY and their customer care, they are very rude.