Ebay.in — Refund Not received after 20 days of being approved

suntuu

from Shimla, Himachal Pradesh

Address:

Shimla, Himachal Pradesh

Seller refunded the amount because o[censored]navailability of the item, which ebay approved on 7th May, 2015. It was mentioned the refund would reach within 3 days. And since then, I've been contacting their customer support and each time being told that this issue will be resolved within couple of days. I have got the same excuse through telephone, chat, and their email. And now it's been 20 days and I am seeing no resolution to the issue. I've used ebay to buy more than 60+ items, but seeing this kind of behavior, this may well be last. Paisapay ID : [protected]

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eBay.in customer support has been notified about the posted complaint.

May 26, 2015

Updated by suntuu Comment by [protected]@support.info is a pam comment.
Is this site legit?

May 28, 2015

Updated by suntuu So even after being contacted by ebay customer service, I haven't received anything yet. This just shows how much they care about their consumers.
This kind of service is absolutely ridiculous. What has happened to ebay which used to be great a year back.

Jun 04, 2015

Updated by suntuu So, it's been over a month no. No response from ebay, Last option is consumer court. I have already filed for the complaint, with proof from this website, chat transcripts and telephonic calls i made.

So if you are going through the same problem, consumer court is your only option. There's no way out of it. I may file an FIR too. I'll talk to some people regarding this.