Ebay.in — Refund not received yet

madan5555

from Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 500007
Website:	www.ebay.in

Item bought : "2000W Water Immersion Heating Rod, ISI Certified." (Item ID:[protected] on 17-November-2015 and that was not the actual as described. raised a claim against this on[protected], with the following details. Claim ID: 1474845 PaisaPay ID: [protected] Item number: [protected] refund details: RRN number: EPT[protected] Auth ID: [protected] Amount :- Rs270.00/-

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eBay.in Customer Care

from Delhi, Delhi

Verified Support

Dear madan5555,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

eBay.in Customer Care

from Delhi, Delhi

Verified Support

Hi madan5555,

Thank you for sharing your concern with us.

We would like to inform you that we have already processed the refund request from our end on 02-Dec-15. Please note that the refund takes 6-8 working days to reflect in your account.

If you wish, you may check with your bank using the following refund details:

Refund Reference Number: EPT[protected]

However, if the amount does not reflect in your bank account even after the stipulated time, kindly email us the latest bank statement from the date of transaction till date at [protected]@ebay.com, so that we can investigate the matter further.

For any further assistance on the same you may contact us on our toll free no - [protected], or via chat / email.

Thanks & Regards,
Team Ebay