[Resolved]  Ebazar. Ninja — Duplicate mi (20800 mah) power bank delivered, no refund after the complaint also, ipr violation case.

Address:New Delhi, Delhi, 110092
Website:www.ebazar.ninja

I ordered an mi power bank of 20800mah for rs 980. When it was delivered today, it's a damaged one and seems like a duplicate/knock off product. Anyways, i ordered an "mi" product and ebazar ninja delivered me an "mi (Co)" product.
Hence, i want to return this product and want my money back at any cost.

Details of my order-
Client name - ashutosh gupta
Client email id - [protected]@gmail.com
Order id - oid78612
Product - 20800 mah powerbank
Pod no. - [protected]

I tried calling ebazar ninja customer care number so many times and when they picked up the call, they gave me an option for alternate shopping of the same amount but i am not willing to buy anything from ebazar ninja website. Also, there is no direct link available on this website as well where we can directly go for return option like other authentic online shopping sites.

I have already seen so many complaints against ebazar ninja regarding fake products issue. I, personally have the contact details of many buyers who got cheated by these people.
It seems that they are simply involved in ipr violating cases. Strict action should be taken against them by mi india officials and i am going to write mi india also for this. I am planning to raise this fraud issue in consumer forum and will also register an ipr violation case against "ebazar. Ninja".

Attaching the product pictures and bill for reference, please take proper action immediately. Forget ebazar ninja's return policy, i am going to sue them people in ipr violation case.
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Aug 5, 2016
Complaint marked as Resolved 
eBazar Ninja customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2016
eBazar Ninja Customer Care's response
we are ready to provide the proper resolution to customer but cust is not ready to provide product.
Complaint comments 

Comments

Hi Bro,

Same is the case with me too. i too brought a 20800 Mah PowerBank for 980 rupees. i too got the damaged power backup. even i too found it to be duplicate. i had a call with customer care, and they had asked be for a exchange. other day they came down to my house and collect it and went no update after words. very poor support and very problematic site for on line purchase.

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