[Resolved] Ebazar Ninja — Received a fake power bank which is not working

muthu16

from Pune, Maharashtra

Address:	600015
Website:	www.ebazar.ninja

I bought a xiaomi (Mi) power bank 6000 mah from ebazar ninja for rupees 649. Below are the transaction details.

→ order id - oid38691
→ product - 6000 mah powerbank
→ pod no.[protected]
→ logistic partner - ecomexp
→ expected delivery - 5-7 days

From the time i received this power bank it is not charging at all. It is fake product and it is not working. I tried calling customer care many times but no one responded. The fun part part i am getting email from the support saying the ticket closed since this was resolved at my convenience. Please take immediate action and replace it and refund my money. Please resolve the issue as earliest.

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Complaint marked as Resolved

eBazar Ninja customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2016

eBazar Ninja Customer Care's response customer product reverse pickup was done , once we will receive the product we will initiate the replacement.

Verified Support

Jun 29, 2016

eBazar Ninja Customer Care's response customer has received the replacement of the product , so we are closing the complaint from our side.