[Resolved] Ecom Express And Fashion And You — shipment not delivered | |
i placed an order with fashion and you and this order no. 4249408 was dispatched through ecom express on sept. 26 2014 and was to reach my destination in thane pin code 401201. on tracking this shipment it always shows 'ready for connection' . after about 4-5 days, i called up ecom express customer service and i was told that the shipment is in vijayawada, hyderabad. i was also told that the shipment's destination is hyderabad and it cannot be delivered to pincode 401201. they say that the shipper, fashion and you have given them the wrong pin code.
i even reported this to fashion and you but even they are not taking any action on this.
poor customer service
now i am unable to track this shipment. for the past 2-3 days i get a blank page on tracking this shipment.
i call up ecom express and fashion and you almost everyday and all they do is give various reasons and say that the shipment will be delivered.
this shipment is misrouted to hyderabad by ecom express. ecom express is not delivering my shipment to my location in thane, maharashtra.
shipment details:
waybill no.[protected]
thanking you,
a rebello Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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