Ecom Express — item not returned to vendor

Address:www.ecomexpress.in, Saharanpur, Uttar Pradesh, 247001

Hello ecom express

Awb no. [protected]
Order id[protected]

We want to inform you that i am the vendor of that particular item and as want to inform you that your delivery boy updated status as undelivered on[protected] reason of customer not available, but we want to inform you that your delivery boy [ saurabh ] not even contact me single time and he also not come to the address and updated status as undelivered and this is not the first time i am facing this problem but many times this happen to me, your ecom express not even come to pickup and it, s so disgusting, we want you to please take some strict action on that delivery boy and return my item as fast as you can.

I hope you understand and work on this issue on not delivering return item to vendor.

Regards
Sandeep [ amazon seller ] vendor
Contact no.[protected]
+6 photos
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2019
Ecom Express Customer Care's response
Dear Sir,

Greetings from ECOM Express!

We sincerely apologize for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same.

Regards,
Team ECOM Express
Oct 28, 2019
Updated by Dinash1234
Problem still not resolve..I did, not receive my package retun.
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