Ecom Express — Lost of product and rude talking with customer

Address:	Hoshiarpur, Punjab, 144205
Website:	flipcart

I buy product from flipcart which shipped on 24/june/2016.when i go first day to ecom express centre for pick my product they refuse to give my product to me and say me to come next day.when i go next day they lost my product and the worker work in the centre talk very rudely with me.
So please take strict action against the worker and the head of the centre of ecom express in dasuya, punjab, india.
Post address-144205