Ecom Express — non stopping of payment to company dealhop private limited-reg | |||
Myself aneesh k s, have ordered 4 kurtis from www.houseoflehengas.com with order no. Hl[protected]. When the product was reached, i was not available at home. It was delivered to my friend with cash on delivery (1430 rs). Later on i was open the product. It was not at all matching with what was shown in the website and product quality also too bad. Instead of 1430 rs. Totally it worth less than 400 rs. I want to return the product. Later on i was attempted to login, login itself was removed from the site. Attempted to contact them, but the provided number is not in use. I never got such experience from any of the dealers (Dealhop private limited). I kindly requested telephonically to ecom express courier service person to stop payment to the dealer dealhop private limited, so that i will try to return the product, i have told him that i will afford the return courier cost. But they are in support to the company who is cheating everybody with website www.houseoflehengas.com. You are requested to do the needful. Awb number [protected]. Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Jun 24, 2019 Ecom Express Customer Care's response Dear Sir, Greetings from ECOM Express Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal. Regards, ECOM Express Team | |||
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