[Resolved] Ecom Express — order delivered at wrong address and came for return pick up...

Shraddha B Patkar-Golatkar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi,

This is regarding booking number 443315 & tracking number[protected],
This order was showing delivered on 17.01 however i had not received the same, because of which i had huge fight with the seller, now again on 22.01 one person from you courier company came for return pick for same pant which was not delivered, this is really very unprofessional,..

I am yet to get delivery update of my order, (Now i have cancelled the order and that seller has returned my money) but still the deal was closed on very bitter note.

This all end up us both treating each other cheaters,,,

Regards. Shraddha

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Feb 23, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2019

Ecom Express Customer Care's response Dear Shraddha,

Greetings From Ecom Express

We regret for the inconvenience caused to you, we shall cross check with our center and try to get issue resolve

Regards,
Team Ecom Express

Verified Support

Jan 22, 2019

Ecom Express Customer Care's response Dear Mam,

Greetings From Ecom Express.

Thank you for writing to us. Please accept our sincere apologies for the inconvenience caused to you. We shall coordinate with our delivery center to get this investigated and get this resolved at the earliest. Meanwhile, request you to kindly share your alternate contact number to assist you.

Regards,
Team Ecom Express