Ecom Express — product not received and marked as delivered | |||
Hello Ecom Express AWB No. [protected] Order Id[protected] We want to inform you that I am the vendor of that particular item and as want to inform you that your delivery boy updated status as undelivered on[protected] reason of seller not available, but we want to inform you that your delivery boy [ Jhony] not even contact me single time and he also not come to the address and updated status as undelivered and this is not the first time I am facing this problem but many times this happen to me, your Ecom Express not even come to pickup and it, s so disgusting, we want you to please take some strict action on that delivery boy and return my item as fast as you can. I hope you understand and work on this issue on not delivering return item to vendor. Regards Sandeep [ Amazon Seller ] Vendor Contact no.[protected], [protected] Was this information helpful? | |||
Ecom Express customer support has been notified about the posted complaint. Verified Support Dec 14, 2019 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from ECOM Express! We sincerely apologize for the delay in delivery of your order due to reasons beyond our control. We shall work with our concerned team to get the delivery expedited and keep you updated on the same. Regards, Team ECOM Express Verified Support Dec 17, 2019 Ecom Express Customer Care's response Dear Sir, Greetings From ECOM Express. Thank you for writing to us. With reference to your query regarding the AWB number [protected], as per our records the said shipment has been delivered on 16th December at the Vendor address. Regards, Team ECOM Express | |||
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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