Comments
Refund
Reply
I have been tracking of my product for last three days, it was in the same place it wasn't moving.Very worst courier service.
Ecom Express Customer Care's response, Dec 12, 2018
Verified Support
Dear Sir/Mam,
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.
Regards,
Team Ecom Express
Greetings From Ecom Express
We regret for the inconvenience caused regards in this, Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no. 8376888888 or mail to [email protected] for further assistance.
Regards,
Team Ecom Express
Worst courier service. I have ordered items from hopscotch but from 5days...no one from ecom express called me and no information provided from them even contact number also. And now status was showing like "lock applied".How careless ecomexpress is?? Your given phone numbers helpline numbers are always in switched off mode. How u cheating people without giving any contact info?? Such a worst courier service ever faced.
Ecom Express Customer Care's response, Feb 11, 2020
Verified Support
Dear Sir/Mam,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.
Regards,
ECOM Express Team
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [email protected] for us to assist you and resolve your complaint/query.
Regards,
ECOM Express Team
35%
Complaints
6406
Pending
3645
Resolved
1263
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information