Edenred — Refund not processed for failed order

Address:Hyderabad, Andhra Pradesh, 500072
Website:edenredcards.co.in

Hi,
I have bought a ticket compliment max gift card from edenred.
I tried to use at one of the computer shop. But while payment it got denied and transaction got failed.
Money debited from my perepaid card and when i tried to reach edenred they are saying to wait for 35 days. As per rbi policy they need to settle in 7 days.
Money refunded already from merchant but these guys are cheating customers by keeping money with them. They are not following rbi rules then how they are selling yesbank prepaid cards.
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Oct 29, 2016
Updated by Ashkj Jhkj
Below are the three complaints i have raised with edenred.Please use below numbers for reference while contacting them

9318191

9318209

9318216
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    Contact Information

    Hyderabad
    Andhra Pradesh
    India
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