Ekart — Got a product on hands on totally damaged condition

Sir,
I am from Ahmedabad (Gujarat) !!
Today i had received a product "Airpods Combo" amounting of Rs. 1599/-
But it is totally damaged product i received !!
Hence Requesting to get the full amount refund as earliest possible whereas in cover it is written combo but when i opened the package i saw only single packet is having product other one is emply !!

Please look into it & arrange the refund as earliest possible !!