Ekart Logistics — Complaint Regarding Non-Delivery of Order

Address:111,karamala kathiyavadi colony near bus stand 394130

Dear [Customer Service],

I am writing to express my dissatisfaction with the recent experience I had with your company regarding the non-delivery of my order. On [date], I placed an order for [product/service] with order number [order number]. Despite the promised delivery date passing, I have yet to receive my order.

I have made several attempts to contact your customer service department through phone calls and emails, but unfortunately, I have not received any response or assistance regarding the status of my order. This lack of communication and failure to deliver the purchased item is extremely disappointing and frustrating.

As a loyal customer, I expect prompt and reliable service, which unfortunately has not been provided in this instance. I would appreciate it if you could urgently investigate the matter and provide me with a satisfactory resolution, whether that be delivering the order promptly or issuing a refund.

I hope to receive a swift response and resolution to this matter to restore my confidence in your company's service.

Sincerely,
[CHUDASAMA PRIYANK]
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    Ekart Logistics Phone
    +91 80 6798 2222
    Ekart Logistics Address
    360, 13th A Main Rd, Yelahanka Satellite Town, Yelahanka, Bengaluru, Karnataka, India - 560064
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