Ekart Logistics — delivery and pickup delay and different address delivery/pickup

Address:

Dhubri, Assam, 783301

I have purchased product from flip cart and that products i have return.
Request submitted 23/07/2018 and your pickup boy call 24/07/2018 in that time i am in office so i tell him pick up after 1hr when i reach at home but he don't call again after 1hr.

Call me back more then 3hr and again he said where are you. I am reply as same i am in office.

After sometime he send another boy for my office for up. I have reply the products in my home and he said tommrow when you come in office the products bring with me.

Now dated on 25/07/2018 in whole day products hold with me but your delivery boy no call and not to be reached me.

I have submitted delivered/pickup address in my home non my office but your delivery boy come in my office for despatch or pickup in that time i have filling very very distrub.

So i have requested you kindly take necessary action about e cart logistics, dhubri against delivery boy and advice him to delivery and pickup in which place where i/all are mentioned above.