[Resolved] Ekart Logistics — Incorrect product

Laxmi Naikar

Jun 7, 2021

Address:

Andheri Mumbai

Hi, This is my details. I ordered through g-jazz.com and delivered by Ekart. I ordered a Michael Kors Analog Bl... with tracking ID SSGC[protected], (PIN 152 ) and I paid Rs 1699 ( payment details enclosed) to ekart. I received a Titan Raga without a guarantee card, which is not original. I request you to take back the watch and refund my money

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Jun 9, 2021

Complaint marked as Resolved

HI, Will you pls arrange for a pick up of the watch and returned my money. How can u say resolved on consumercomplaint, without doing anything. I have paid Rs 1699 to ekart regards Mahalaxmi https://www.ekartlogistics.com/track/SSGC6550170138/ Tracking ID: SSGC6550170138 Merchant name : WWW.NEXASHIP.IN Current Status Amount to be Paid Delivered On Received By Relationship Delivered 1699.0 June 7, 2021, 9:05 p.m. Mahalaxmi N/A

Ekart Logistics customer support has been notified about the posted complaint.

Jun 09, 2021

Updated by Laxmi Naikar Hi,
My ekart tracking no. SSGC[protected]
Could u pls look into this matter on urgent basis before u pay my money to G-jazz.com. I placed an order through g-jazz.com for a watch on COD. The watch that I received is different product which I dont need. I transfer Rs 1699 to ekart and I have enclosed the details.
I requesst you to to refund my money before u pay to g-jazz and pick the watch from me. As I have paid to you, you can easily do this and its my humble request to u.
I cant use this watch as its defective and there is no guarantee card.
Kindly revert