Election Commission Of India [Eci] — no details in nvsp portal

Address:53 Lake Terrace, Santoshpur, Kolkata 70075 Jadavpur constituency (108)., Kolkata, West Bengal, 700075

Sir,
I have retired as deputy director general from geological survey of india on 31.01.2018.
I have a valid passport, driving license, pan card, aadhar card.
I was living in 3 mohendra roy lane, kolkata 700046. My voter card number is wb/22/153/204599. I have voted with this card in 153-entally constituency.
Since 30/04/1999 i have moved to 53 lake terrace, santoshpur, kolkata 70075 jadavpur constituency (108).
I have registered in nvsp portal. My details are missing when i have given search.
I need help to update details of change in residence and family details.
For your information, my daughter and son have excercised their votes in 108 jadavpur.
My spouse (Sharbari saha) and myself could not cast our votes since 1999 as because our names do not appear in the electoral rolls.
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My voter reference id not process reference id no OPR[protected]

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