[Resolved]  Datawind Innovations Pvt. Ltd. — DATAWIND not returned my Ubislate 7 after repairing

Address:

Amritsar, Punjab

In the month of April’2012 I have pre booked one Akash-2 Tablet on-line from Datawind Innovations Pvt. Ltd. and my Booking ID was "PMECF75B2C28" . To get the petronised delivery ,Payment was made by Chq no-141738 dtd 20.4.2012 for Rs.2999/- in favour of "Datawind Innovations Pvt. Ltd." as offered by the Datawind. After awaited for long 6 months& lots of follow up I received my UBISLATE 7ci ( upgraded version of Aakash-2) on 2.11.2012 after paying Rs.500/- for upgraded version against my order . No Guarantee/ Warrantee Card, no bill , no user manual, no OTG cable for dongle was received along with the Tablet.
After 7 days of receipt the product it was not working and was stuck at booting page. It actually started up but did not proceed after it starts showing text reading android on the black screen and it was not coming to its normal state. It was displayed only with the ANDROID LOGO.
After repeated trying I had an opportunity to contact with the Tech support team over ph no- [protected] and as per their direction I sent the non working device at Datawind Innovations Pvt Ltd , New Delhi=65 through Speed Post . The device was received by the Datawind Innovations Pvt Ltd , 108-109GK House Sant Nagar, Eastof Kailash New Delhi-110065 on 29.11.2012 as I was informed. At first I was informed that I would get my product rectified or replaced by 15 days.

After 19th Dec’2012 I continuously followed up with the tech support team over Ph No- [protected] regarding get back my device. At least 27 times I contacted with them and it is so painful that every time they are telling a lie that the product will be delivered within 7 days or 3 days. The replies given by the support team are of monotonous nature and lacks genuinity. More than 3 months was over and I did not receive back my device from the Datawind .

Now the limit of patience has been crossed and I am so much tired with the said cheater company . I lost confidence on this company since its response is not genuine and showing some sort of cheating the customers. So at present I am feeling helpless as I am more than 2000 Km away from the concerned company.
So my humble request to you kindly to take immediate steps to get back my device in good condition or to get my refund of invested money of Rs.3500/-immediately.