Elitmus — Deducted the payment twice for same order

Address:Kanpur, Uttar Pradesh
Website:www.elitmus.com

I made payment on elitmus site for order el[protected] which shows payment failed. So i again made the payment and after some time both were successful and my account was deducted twice for the same order. I tried contacting customer care but got no response. I also mailed them regarding this issue. They said that the money will come to my account but it has not come yet. So i want the money back which was unnecessarily deducted from my account.
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I made payment on elitmus site for Order EL[protected] which shows payment failed.So I again made the payment and after some time both were successful and my account was deducted twice for the same order.
I tried contacting customer care but got no response. I also mailed them regarding this issue.They said that the money will come to my account but it has not come yet.So I want the money back which was unnecessarily deducted from my account.

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