[Resolved]  eMaester — fraud

Address:Kurla, Mumbai City, Maharashtra, 560042
Website:Ufaber.com

I registered with Ufaber to become an online teacher. Their sales person Komal Virwani called me. She briefed me saying I had to do a training for which I had to pay Rs.15, 000/- after which she gave me to understand I could earn anywhere from Rs.18, 000-26, 000/-on a monthly basis for 4-5 hours a day 5 days a week. While She did not give me a chance to ask for the hourly rate she urged me to make the payment and I could get on with my training from the very next day. There was some amount of pressure to pay and in hindsight I think it was my need to get a job that made me be hasty. After paying I was called by an Ops person called Ranju to fix a schedule for the classes and brief me. In the first 5 minutes of the conversation with her, she revealed that after the training I would get 1 client per hour and I would be paid Rs.150/- per hour. I was shocked to hear this. As 150 per hour x4 hours is 600/- a day and 3000/- a week adding to only 12, 000/- a month. I told her this was not acceptable as I had been deceived. I asked for a refund. She asked me to send an email to [protected]@ufaber.com. I promptly sent an email and explained the situation and also my fault in being too hasty without asking the right questions. They came back telling me to do the course and then since I have experience I could be a senior trainer and earn more. No figures were offered. I replied that I wanted the refund, as it was a matter of a couple of hours only and I was mis-informed. Also I now did not trust this company. They wanted me to do the course so that they don’t refund the money and then can still pay me 150-200 Rs an hour which is not commensurate with my experience. They absolutely refused telling me they don’t have a refund policy. This is my hard earned money and I support my family on all that I earn. Please do help me get my money back. I am looking for a 2nd job to supplement my income but need a higher remuneration.
Would be most grateful if you can help me out.
Thanking you
Sincerely,
Lisa Colaso- Govias
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Sep 13, 2019
Complaint marked as Resolved 
Komal Virwani helped me consistently and spoke on my behalf to Bharath of Ufaber to ensure that I get my refund. I owe many thanks to her and I am deeply apologetic for mentioning her name in my complaint as she has been very helpful and approachable at all times. Request that her name be removed from the original complaint, or the entire complaint be deleted so as bot to tarnish her reputation. Many thanks and apologies to Komal Virwani.
Sep 13, 2019
Updated by LisaCG
My issue has been resolved as of today. I received my refund of Rs.15, 000/- with immense support from Komal Virwani, who persistently took up my case with Bharath o[censored]faber. I owe her many many thanks. I regret mentioning her name in the original complaint and ask for it to be deleted so as not to tarnish her name. I regret the inconvenience caused.
Lisa Colaso Govias
Sep 21, 2019
Updated by LisaCG
Requesting you yo please delete the complaint as it has been resolved! I have sent several messages to support of https://www.consumercomplaints.in to ask that this be deleted. I have not received an acknowledgement, nor has my request to delete my complaint been done. Requesting you to please do it at the earliest or give me the access to delete the complaint myself.
Thank you.
Sep 27, 2019
Updated by LisaCG
Requesting you once again to please delete the complaint as it has been reaolved!
Complaint comments 

Comments

I have been working with eMaester since the past 4 months, I have never faced any issue till now. I'm satisfied with the program as it allows me to work from home and according to my flexible hours, plus pays good. I would highly recommend eMaester for all the women out there who want to do their extra bit in free time.
eMaester provides online teaching and earring experience which I have not seen till date. Ofcourse you have to clear a screening first and then you can choose the field in which you want to become a tutor. I am working with eMaester since 1 year now, I love it.
Emaesters is the biggest fraud company in the name of education

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