Emitra — Refund not receive

Address:	48, trupati vihar b macheda jaipur
Website:	sso {Society registration}

I make a payment for society regstration through SSO E-Mitra Rajasthan (Date of first payment 19.Feb.2020). but as per my bank and E-Mitra SSO team payment done but not showing in Raj sahkar portal. so pls raise a complant for payment refund beacuse for my regstration i make this payment again (second payment date - 02.Mar.2020).