Employees' State Insurance Corporation [Esic] — carelessness of staff towards patients and wrong medicines distribution

Address:	New Delhi, Delhi
Website:	www.esic.nic.in

Sir/Madam
I'm Arun Kumar Singhal writing this to inform your about the carelessness of your staff towards patients. I'm devastated by their behaviour.
I'm suffering from hodgkin lymphoma.
For some reasons I visited surgery OPD and they prescribed me an ointment tube. But in the Vishkarma Nagar dispensary firstly they have me soframycin and when I refused as it reacts on my body they gave me some another. I wad using it but it hurt me so when I again visited surgery OPD there I came to know that that ointment was a steroid and doctor told me that i was not supposed to use that.
Similar thing happened earlier also. I visited to have medicine for sugar and they gave me crocin tablets.
It happens most of the times. Dispensary staff gives medicines by their ownself and they do not even give the prescription not even when asked for it.
It's a severe issue and matter to be looked into.
I humbly request and urge you to take a strict action in this matter and solve this issue as soon as possible.
Arun Kumar Singhal