Employees' State Insurance Corporation [Esic] — Doctor

Today (on 1/12/2021) my mother went to nearest ESIC hospital.
My mother has been suffering from many medical problems, so shet needs to go for a checkup.
The Doctor of the ESIC hospital behaved so rude with my mother he didn't even ready to listen her so I went there and asked him to refer my mother to indus hospital located in derabasi but he refused to do that.
And he said do whatever you can.
He clearly refused to do his work.
My mother has many medical problems he didn't even recognise that nd asked us to go.
I request you to help us and take strict action upon this behavior