Employees' State Insurance Corporation [Esic] — extremely poor management, dirty hospitals, ill mannered staffs

Address:

Kolkata, West Bengal, 700085

I am a pregnant woman, i use to visit esi doctors/ hospital for my routine monthly checkups (Esic super facility hospital, s. D-beliaghata 9052, manicktala esi hospital).
1. First of all the timing as per rules is 10 a. M to 4 p. M for opd, but there is no such discipline, anytime any day the staff can say doctors unavailable.
2. Toilets are so dirty its just unbearable, its almost 7 to 8 hours of period to complete whole procedure (Panel to doctor to medicine etc.) but we wont be able to use the toilets.
3. There is no such seating arrangement particularly for pregnant woman.
4. Unsatisfied doctor checkups, hardly 5 minutes for each patient. They don't even attend the query of patient.
5. Extremely lengthy procedure, to visit a doctor & medicine why so much sign/form, each day for a followup patient also.
6. More over to visit a doctor patient gets more trouble than treatment.