Employees' State Insurance Corporation [Esic] — lack of medicines and timings

Address:

Shahpur Nagar

Shahpur nagar esic
I have a severe injury and had a surgery in main branch in esic (Sr nagar) and doctor wrote medicines and asked to take it from local esic branch.
When i visited there, it should be opened by 8 o'clock but none of the employees were present before 9:20 and after waiting for long time they said they don't have any of the medicines.
From where a poor person should get the medicines?

The response of the employees are very reckless and irresponsible.

If a person is completely dependent on these type of esic branches then their condition will be worst instead of getting cured.