Employees' State Insurance Corporation [Esic] — Unsatisfactory services provides by ESI hospital Basai, Darapur-110015

Address:

ESI HOSPITAL, Basai Dara pur, SSSERVICE, New Delhi, Delhi 110015

Sir/Madam,

I am writing you this mail to inform you that services provides by esi hospital Basai, Darapur-110015 are unsatisfactory, irresponsible and wrost. My insurance number is [protected]. My mother is admitted in old building on the 4th floor of the female surgery ward. She is suffering from gallbladder stone of 11mm and diagnosis for surgery but the doctor has reschedule her surgery two times, First i admitted her in the hospital at surgery ward on 15/09/2021 after all the body check ups then doctor gives her the surgery date on 17/09/2021 but at sudden he cancelled her surgery and makes excuses that the bad of OT was not working and clean properly after this doctor has discharged my mother on 18/09/2021 and said to admit her on wednesday 22/09/2021. I admitted my mother again in hospital on 22/09/2021 and yesterday on 23/09/2021 after the PAC check up one of the doctor's has been called my mother in OT and scared her about the surgery's consequences and then my mother started to cry over the phone and after all this i encourage my mother for a surgery to get rid off
on the above problem and today on 24/09/2021 again doctor has been cancelled her surgery due to OT bed is not moving properly. My mother is suffering from diabetes and bp but all the reports are normal now but the doctor has cancelled her surgery again and again the way of treating their patient by internal staff, doctors and nurses i personally think is disgraceful and disrespectful.

I urge you to request that if they are not able to handle how to treat patients and there are no such facilities available relating to OT beds and cleanliness then they need to refer their patient to some other hospitals.

Thanks & Regards,
Sonia