Employees' State Insurance Corporation [Esic] — Payment not received

Address:

Varanasi, Uttar Pradesh, 221010

Sir
With regret to inform you I am not received payment against I am submitted bill for Rs.8262/75 & another one Rs.9500 approx for reimbursement against my self treatment' on 27.11.13 at esic lahurabir, Varanasi, U.P. .I am visited so many times at lahurabir office with staff handling claim but every time he will reply wait and wait and asking not in there hand.
This is Misjudge with me.
You are requested for necessary action.